Privacy Policy

Data Controller

DarkTech, based in the Kingdom of Bahrain, is the data controller responsible for your personal data. We process personal data lawfully, fairly, and transparently in accordance with the Bahrain PDPL and the regulations issued by the Personal Data Protection Authority (PDPA).

Legal Basis for Processing

We process your personal data based on the following legal grounds as defined under the Bahrain Personal Data Protection Law (PDPL): your explicit consent, the necessity to perform a contract with you, compliance with legal obligations under Bahraini law, and our legitimate business interests provided they do not override your fundamental rights and freedoms.

Information We Collect

We collect and process the following categories of personal data:

• Identity and contact information (full name, email address, phone number) provided through our contact forms or when engaging our services
• Technical data (IP address, browser type, device information, operating system) collected automatically when you visit our website
• Usage data (pages visited, time spent, navigation patterns) to analyze and improve our website performance
• Communication data (messages, inquiries, feedback) submitted through our website or email correspondence

How We Use Your Information

Your personal data is processed for the following specific purposes:

• To respond to your inquiries and provide requested services
• To fulfill contractual obligations and deliver our technology services
• To improve, personalize, and optimize our website and user experience
• To send service-related communications and updates (only with your prior consent)
• To comply with legal and regulatory requirements under Bahraini law

Data Sharing & Third Parties

We do not sell, trade, or rent your personal data to third parties. We may share your data only with: trusted service providers who assist in operating our website and services (bound by confidentiality agreements), legal and regulatory authorities in the Kingdom of Bahrain when required by law, and professional advisors acting as processors who provide legal, auditing, or accounting services. All third-party processors are required to comply with the PDPL.

Information Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, secure server infrastructure, access controls and authentication mechanisms, regular security assessments and monitoring, and data backup and recovery procedures. While we strive to protect your personal data, no method of transmission over the Internet is 100% secure.

Your Rights Under Bahrain PDPL

Under the Personal Data Protection Law of the Kingdom of Bahrain, you have the following rights regarding your personal data:

• Right of Access — You may request a copy of the personal data we hold about you
• Right to Rectification — You may request correction of any inaccurate or incomplete personal data
• Right to Erasure — You may request deletion of your personal data where there is no compelling reason for its continued processing
• Right to Restrict Processing — You may request limitation of how we process your personal data
• Right to Withdraw Consent — You may withdraw your consent at any time without affecting the lawfulness of prior processing

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations under Bahraini law, resolve disputes, and enforce our agreements. Contact form submissions are retained for a maximum of two (2) years. Technical and analytics data is retained for twelve (12) months. Upon expiry of the retention period, data is securely deleted or anonymized.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Essential cookies are necessary for the website to function properly and cannot be disabled. Analytics cookies help us understand how visitors interact with our website. You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately, and we will take steps to delete such information in accordance with the PDPL.

International Data Transfers

Your personal data is primarily stored and processed within the Kingdom of Bahrain. In the event that data needs to be transferred outside Bahrain, we will ensure that adequate safeguards are in place as required by the PDPL and that the receiving country provides a sufficient level of data protection, or that appropriate contractual measures are implemented.

Policy Updates

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or regulatory obligations. Any material changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our website after any modifications constitutes acceptance of the updated policy.

Privacy Inquiries

If you have any questions about this Privacy Policy, wish to exercise your rights under the PDPL, or have concerns about how we handle your personal data, please contact us through our contact page. You also have the right to lodge a complaint with the Personal Data Protection Authority (PDPA) of the Kingdom of Bahrain.